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Cheshire Business Technology Ltd.

Technology For Growing Business

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CRM Case Study - Safetywatch

Safetywatch are a company of 20-30 people based in Stockport. Their primary business is the provision of child safety CDs to schools, to help Children spot dangers in schools and in society as a whole.

Safetywatch needed to develop a central database to handle all of their customers, and enable home-based sales agents to access this database to enter their enquiries and orders. After looking into the cost of developing such a solution Safetywatch chose TeamServer.

The system implemented for Safetywatch consists of two parts;- Browser Based CRM, and an Office Automation tool to reduce the admin involved in the complex corespondance process which follows each order.